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Company: Focus Coporate Alliance Pvt Ltd
Job Title: Call Center/BPO  [Posted on: 29/07/2011]
Job Location: Navi Mumbai

Primary Skill Set: resolve problems ,• Excellent communication, organizational, and interpersonal skills
Qualification: graduation in any field
Experience: 2-7 years


      Ccall center Consultants Job description
  • Answering to customer calls or Making calls to customers
  • Manage queries from customers by giving them suitable answers as required.
  • Maintaining the quality of customer service by tracking the queries using software provided, escalating the queries whenever necessary, tracking the response time etc
  • Required to multitask, adapt to situations and take decisions
  • Strong team working skills
  • Strong oral and written English communication skills
  • Strong listening skills
  • Minimum computer knowledge like MS office and Internet, Email.
  • Willing to work in Shifts which may include night shifts.
  • Need high levels of motivation.
Job Type: Permanent
Location: Navi Mumbai
Salary: 1.7-2.5/p.a
Last Date to Apply: [not mentioned]
Company: Focus Coporate Alliance Pvt Ltd
Company Description: We the Focus Corporate Alliance Private Limited is a leading recruitment consultancy & Outsourcing Human Resource Services which caters to the human resource requirements in middle and senior management of a large numbers of companies for best performance in all technical and non technical positions since the year 2000 We specialize in headhunting and placing talented human resource for all kinds of technical positions such as Engineering, Manufacturing, and Information Technology (IT),R&D. Also, all kinds of non technical positions in Accounting, Sales, Marketing and HR.
Company Website: www.fcagroup.co.in


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